Mis business intelligence definition
#Human Resource Management System (HRMS): The accounts payable (AP) and accounts receivable (AR) get benefitted by Financial Accounting System. #Financial Accounting System (FAS):įrom the name (Financial Accounting System), it is easy to make out that the accounting and finance use the system. The Knowledge Management System is used by the customer service department to address customer related queries and issues. It will present the usage trends and track sales over time.
The key persons in an organization can track the trends by going through this reports. The Transaction Processing System could be a POS which completes a sale and manages the related information. This includes contact management, lead tracking and generation, and order management. The Sales Force Automation System is a division of a CRM system that integrates and automates many tasks of a sales team. Many departments access CRM and they are: marketing, customer service, business development, and sales. The details comprise previous purchases, contact information, and sales opportunities. #Customer Relationship Management System (CRM):ĬRM or Customer Relationship Management System stores key information about customers. It is similar to EIS and helps the lower-level managers and executives. The collected data and information is analyzed to deliver the key points to take right business decisions. This information helps the marketers to make use of the lessons learned to plan future campaigns. It brings to light the effectiveness of past and current campaigns. #Marketing Information System (MIS):Īs the name suggests MIS is used by the Marketing teams. Executives look for in-depth data to understand the position well and EIS meets the need. The EIS enables top management to make decisions that influence the whole organization.
Here are some of the major system types: #Executive Information System (EIS): It offers broader services, as it includes multiple specialized systems into one. In the information age, Management Information Systems incorporates tools that enable operations, intelligence, IT and overall processes to run smoothly. Categories of Management Information Systems